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Guide GPSE en ligne

Le Guide de Gestion de la Performance Sociale et Environnementale

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Tools & Templates

Agri CP Assessment - Interviews

This document suggests interviewees, interview questions, and data to collect for a Client Protection assessment using the Agri CP Tool.

Télécharger (60.1 Ko)
Guide/Manual

Agri CP Tool - Guidance

This guidance presents the method recommended by Cerise+SPTF for applying the Agri CP Tool.

Télécharger (981.6 Ko)
Tools & Templates

Agri CP Tool - Report Template

The Agri CP Tool Audit Narrative Report Template (in English) is used by Agri CP auditors to complement the audit scoring by providing a qualitative, evidence-based explanation of an agri organization's performance against the Client Protection Standards in the agricultural sector. It captures context, justifies scores, and highlights strengths, gaps, risks, and good practices—going beyond scores to support credible validation, learning, and continuous improvement.

Télécharger (485.2 Ko)
Tools & Templates

Agri CP Assessment -Exit Meeting Template

Present preliminary findings of the Agri CP assessment in an exit meeting with the top management. Feel free to adjust this presentation template.

Télécharger (624.3 Ko)
Tools & Templates

Agri CP Assessment - Opening Meeting Template

Launch the Agri CP assessment with an opening meeting. Feel free to adjust this presentation template.

Télécharger (12.4 Mo)
Tools & Templates

Agri CP Assessment - Checklist Documents

The checkist details the documents you need to consult for a Client Protection assessment with the Agri CP Tool, by order of priority.

Télécharger (28.4 Ko)
Tools & Templates

Agri Action Planning - Impact Effort Matrix

This excel tool is for users who completed an RAI or Agri CP audit, and are now at the stage of developing the action plan. It supports prioritizing the improvements needed, identifying quick wins and drafting the action plan.

The tool is structured under the following sub-tools:

1. Impact Effort Matrix
2. Priorities Matrix
3. Challenges (where the action plan team can document potential challenges and follow-up their resolution)

Télécharger (1.9 Mo)
Tools & Templates

Agri Assessment Agenda Template

This excel document provides a template of an agenda in English for a field audit to promote a more responsible agriculture and food sector using the RAI Tool or the Agri CP Tool.

Télécharger (23.0 Ko)
Tools & Templates

Agri Assessment Action Plan Template

This excel document provides a template of how to structure and formulate an efficient agricultural action plan (after a RAI Tool or Agri CP Tool assessment), with clear actions and their priority, with identified outputs, owners of each actions and milestones.

Télécharger (25.5 Ko)
Publications

Hidden Stress and Early Warning Signs: Building Stronger Safeguards for Credit Customers

This report discusses research conducted in East Africa with three financial service providers, using a survey to determine customers' levels of financial stress, and then analyzing correlations between high stress levels and other customer data. The idea is that providers could determine a key set of indicators to monitor to identify which customers have an elevated risk of future late repayment or default before these problems occur. Having this information would facilitate early intervention that might reduce over-indebtedness and default rates while improving customer outcomes.

Télécharger (903.5 Ko)