VisionFund and ESAF Monitor Employee Satisfaction and Understand Reasons for Staff Exit
ESAF and VisionFund Cambodia employ employee satisfaction and employee exit surveys to understand employee experience and improve retention and performance.
Finca Microfinance Bank LTD. (Pakistan) Evaluates Employees on Customer Care
Description of Finca Microfinance Bank Ltd of Pakistan's Customer Care Program and it's use of their Service Quality Assessment Tool to evaluate employees
Examples of Social Variables for Incentivizing Employees
Examples of different types of indicators and criteria that can be incorporated in loan officer evaluations to integrate a social performance lens into the evaluation.