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Description of how NWTF orients its board to its SPM responsibilities and social performance targets.
Describes Fundación Génesis Empresarial's system for reporting to its board on social performance.
Describes a case in which IDEPRO used social performance data to identify unmet needs and build and monitor a new program to respond to those needs.
Example of a social performance dashboard from Khushhali Bank.
Description of the social performance KPIs that KASHF Foundation set for its COO and how they did it.
Sample social targets that providers might set for their senior managers.
Description of how CASHPOR used negative social outcomes data to shape a reponse to reduce risk and increase impact.
Describes how CRECER took a negative client outcome finding and responded by increasing quality.
KASHF Foundation interivews a sample of clients to help monitor risks.
Examples of common social performance-related risks and how to monitor them.