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Guide GPSE
Découvrez notre Guide de Gestion de la Performance Sociale et Environnementale
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Toutes les ressources
Guidelines
MFR Impact Assessment Methodology
Details the MFR impact assessment methodology which aligns with the universal outcomes indicators and SDGs as developed by the SPTF.
Case studies & Field examples
Outcomes Data Collection: The experience of Cashpor Micro Credit India
CASHPOR MicroCredit India shares its experience with collecting and analyzing outcomes data during a Nov 2015 Outcomes Working Group session.
Publications
Outcomes Plenary Session Notes: Exploring the connection between SEPM and client outcomes
Session notes from the 2022 Cerise+SPTF annual meeting featuring speakers from BBVA Microfinance Foundation, Cerise, 60 Decibels and Microfinanzas Rating discussing key outcomes debate questions based on evidence from the industry.
Guidelines
The Drivers for Better Outcomes: How Social and Environmental Performance Management practices can be most closely linked to better customer outcomes.
Powerpoint presentation at the 2022 European Microfinance Week featuring insights from Cerise, 60 Decibels and Oikocredit regarding aligning outcomes indicators with practices and the SDGs.
Case studies & Field examples
Génesis Empresarial Implements Outcomes Management by Client Segment
This brief summarizes Fundación Génesis Empresarial's experience developing a client outcomes management system by client segment as presented during the SPTF Outcomes Working Group meeting 17 Jan 2018.
Publications
Faire valoir l'intérêt de la gestion par les résultats auprès des prestataires de services financiers
Cette ressource présente les argument en faveur de la gestion des résultats par les prestataires de services financiers (PSF). Pourquoi la gestion des résultats est-elle essentielle pour toute institution ayant une mission sociale ? Plus précisément, comment un PSF peut-il utiliser les données relatives de résultats au niveau des clients pour prendre des décisions qui renforcent ses performances, tant sur le plan financier que social ? Comprendre cela peut aider l'institution à obtenir l'adhésion de l'organisation et à encourager le conseil d'administration et la direction à agir.
Guidelines
Guidelines on Outcomes Management for Financial Service Providers
Following on from the brief Making the Case for Outcomes Management to Financial Service Providers, which presented the "why" and the "what for" of outcomes management, these guidelines set out the "how": how to do outcomes management in a practical, credible, "reasonable cost" way. The guidance is founded on lessons learned from a number of financial service providers (FSPs) and other stakeholders who have experience with outcomes data collection, analysis, and reporting. The information presented here draws on best practice so far, with a focus on identifying what is necessary and useful, as well as the pitfalls to avoid.
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