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Guide GPSE
Découvrez notre Guide de Gestion de la Performance Sociale et Environnementale
En anglais
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Publications
The Business Case for Customer Centricity
This Brief helps to guide financial services providers (FSPs) in making informed decisions around customer centricity that are grounded in an understanding of the costs and benefits for the organization and what it means for customers.
Publications
Understanding and Measuring Women's Economic Empowerment
This document addresses key questions essential to design meaningful strategies that will lead to women’s economic empowerment. It presents: 1. A definition of women’s economic empowerment; 2. A measurement framework that can guide the design, implementation and evaluation of programs to economically empower women; and 3. A set of illustrative indicators that can serve as concrete examples for developing meaningful metrics for success. The concepts presented are meant to help practitioners, researchers and donors design effective, measurable interventions to advance women economically. In developing these concepts, ICRW has drawn both on the available literature and on ICRW’s direct experience in evaluating women’s economic empowerment programs. This document is intended as a conceptual guide, rather than an operational tool kit. Economic empowerment is a complex process, and the general framework presented here will have to be adapted to meet the needs of specific projects.
Case studies & Field examples
Voluntary Savings Product Design on Clients Needs
Example of the research and analysis that should be done to design a voluntary savings product that responds to client needs.
Vidéo
Consumer Pricing Education Animation - Auntie Need a Loan
This short video by MicroFinance Transparency aims to help Inclusive Finance stakeholders to convey important pricing transparency and consumer protection messages.
Case studies & Field examples
Vidéo
Nordic Microfinance Initiative's Board Participation in Svasti
Nordic Microfinance Initiative's (NMI) board representative to Svasti explains NMI's approach to agreeing to and monitoring social goals and strategy. Example of active board engagement in social performance management and social strategy.
Vidéo
Yannick Milev of Chamroeun interview on governance and risk
Yannick Milev of Chamroeun in Cambodia provides his perspective managing social performance alongside financial risk, tradeoffs and complementarity, and managing investor expectations.
Guidelines
Selecting a Sample Size
Provides guidance on selecting a valid sample and links to resources on sampling.
Tools & Templates
RICHES Toolkit, Phase 1: Risk Assessments - Evaluating Your Organization’s Risks of Harmful Work for Children and Adults
Evaluate potential risks and unintended consequences of harmful work for children (child labor) and adults within specific contexts, programs, and women’s businesses. To raise awareness and encourage action of women's economic empowerment actors to diagnose and mitigate safety and health risks within women’s businesses.
Tools & Templates
Prefinancing mechanisms for fair trade
This publication is the result of a study commissioned in 2014 by the French Fair Trade Platform (Plate-Forme pour le Commerce Equitable – PFCE), in partnership with Max Havelaar France and Ethiquable, on existing mechanisms for the pre-financing of agricultural production campaigns in the fair trade sector. This study led to the realization of these fact sheets presenting the offer of 11 financial institutions as well as 2 innovative financial tools, participative funding (or crowdfunding ) and employee savings. It identifies recommendations to enhance, improve and disseminate good practices.
Guide/Manual
Organisations professionnelles agricoles et institutions financières rurales
Ce guide opérationnel se veut un outil d’appui à la construction du partenariat entre organisations professionnelles agricoles et rurales, et institutions financières. Il est issu de travaux de recherche, d’appui au développement et de formations conduits principalement en Afrique de l’Ouest et à Madagascar dans les dix dernières années, avec des éclairages développés plus récemment sur l’Asie du Sud-Est et l’Amérique latine.
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