Guide en ligne
Guide GPSE
Découvrez notre Guide de Gestion de la Performance Sociale et Environnementale
En anglais
Toutes les ressources
Tools & Templates
Le préfinancement des commandes dans la filière commerce équitable
Cette publication est issue d’une étude commanditée en 2014 par la Plate-Forme pour le Commerce Equitable (PFCE), en partenariat avec l’association Max Havelaar France et l’entreprise Ethiquable, sur les pratiques de préfinancement des campagnes de production agricoles dans les filières du commerce équitable. Cette étude donné lieu à la réalisation de ces fiches techniques présentant l’offre de 11 organismes financiers et 2 outils financiers innovants, le financement participatif et l’épargne salariale. Il a également permis de formuler des recommandations pour valoriser, améliorer et diffuser ces bonnes pratiques.
Case studies & Field examples
Komida Uses Data-Driven Product Design
Field example showing how Komida used client data to inform product design.
Case studies & Field examples
Insurance Product Based on Clients Needs
Table sharing examples of different types of insurance products, the client data to be collected to design them, and features that respond to client needs.
Guidelines
Insurance Data to Asses Product Value
Table explain key ratios to measure and monitor with insurance products and explains how to interpret it.
Guidelines
Human-Centered Design
Brief description of the human-centered design methodology.
Tools & Templates
Human Centered Design Toolkit - Product design & development methodology to reflect on new products
This toolkit contains the elements to Human-Centered Design, a process used for decades to create new solutions for multi-national corporations. This process has been specially-adapted for organizations that work with communities in need in Africa, Asia, and Latin America. Human-Centered Design (HCD) will help you hear the needs of constituents in new ways, create innovative solutions to meet these needs, and deliver solutions with financial sustainability in mind.
Case studies & Field examples
Friendship Bridge Manages Foreign Exchange Risk
This example explains how Friendship Bridge manages its foreign exchange risk without transfering this risk to their clients.
Publications
Fraud in Mobile Financial Services: Protecting Consumers, Providers, and the System
Fraud in Mobile Financial Services: Protecting Consumers, Providers, and the System
Case studies & Field examples
Example Exit Survey Questions
Short list of sample client exit survey questions.
Case studies & Field examples
Designing Financial Services to Respond to Household Shocks
This case study highlights key findings from the CGAP resilience research with Freedom from Hunger that can help guide further thinking about how to best design financial products for anticipating and covering health shock expenses.
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