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Guide GPSE

Découvrez notre Guide de Gestion de la Performance Sociale et Environnementale

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Tools & Templates

Total Rewards Module: Grameen Foundation Human Capital Hub

This toolkit is designed to guide you through the adoption and implementation of a total rewards strategy. Total rewards refers to the financial and non-­‐financial return provided to employees in exchange for their time, talents, efforts, and results. It involves the following five key elements: Compensation (including base pay and incentives), Recognition, Benefits, Work-­‐life balance, Development, and career opportunities. This toolkit provides: An overview of total rewards and each of the components, A framework to define and implement a total rewards strategy that rewards and recognizes the desired behaviors in your organization, Tools and examples to enhance your implementation.

Guide/Manual

How to Analyze Your Gender Pay Gap: An Employer’s Guide

This is a technical step-by-step guide for how to analyze your company’s gender pay gap — including example data and code — showing you how to apply the rigorous methods used by the economists at Glassdoor Economic Research to your own payroll data. Its goal is to arm HR practitioners with the basic tools they’ll need to perform their own internal gender pay audit, without the need to rely on expensive outside consultants and with limited support from technical data science staff. By making it easy for companies to study their gender pay gaps — and share the results with employees — we believe we can make significant progress toward better gender pay fairness in today’s labor market.

Publications

A Graceful Exit: Understanding Social Responsibility During Equity Sales

Equity as a funding instrument is particularly important to responsible development of financial markets. At its core, it supports the growth and diversification of microfinance institutions (MFIs) and other financial institutions that serve the poor, and it is especially vital to the expansion of deposit services.

This paper is not intended to be prescriptive. The practice of selling equity in MFIs is still evolving, and the complexities of the transactions make each sale unique. Rather than setting out specific guidelines, we hope to draw on investor experiences to highlight key exit-related decisions for MIIs and DFIs, and in so doing, we hope to spur a focused debate on how to exit in such a way that the interests of investors, MFIs, and their clients are balanced.

Tools & Templates

Better Designed Disclosure: Simplified Key Fact Sheets from Peru and Mexico

Provides examples of two key fact sheets that were redesigned for clarity and transparency.

Tools & Templates

Monitoring Individual Repayment in Group Guarantee Mechanism

Provides 2 examples of tools designed by FSPs to track individual attendance and repayment status in group-guaranteed loan programs.

Guidelines

How to Design a Complaints Mechanism

“Smart Microinsurance” is designed specifically for microfinance institutions (MFIs) that serve as intermediaries, offering microinsurance products provided by an external insurance company. While these guidelines are directed toward MFIs, they are general enough to apply to all types of microinsurance companies and intermediaries that deal directly with clients. However, these other providers may require additional client protection practices beyond the scope of this tool. Section 1 provides a list of the Social Performance Indicators for Microinsurance. Section 2 provides guidelines for microinsurance product design and for partnering with insurers and other service providers. Section 3 outlines key client protection guidelines for the following phases of the microinsurance process: I. Introducing the Client to Microinsurance, II. Collecting and Protecting Client Information, III. Activating the Insurance Policy, IV. Collecting Premiums & Ongoing Customer Service, V. Responding to Claims.

Case studies & Field examples

Mesurer les résultats d’un projet d’accès à l’énergie. L’expérience d’Enda Tamweel, en Tunisie.

En 2019, Enda Tamweel, en Tunisie, a lancé une ligne de crédits verts pour financer des systèmes de pompage et d’irrigation solaires. Cet article montre comment l'institution a évaluer les résultats de ces crédits verts sur ses clients.

Case studies & Field examples

ESAF India : Gestion de performance environnementale en pratique #5

En pratique, gérer sa performance environnementale, en quoi cela consiste-t-il ? Dans cet article, Sandhya Suresh, Responsable Capitalisation & Développement de ESAF Cooperative, en Inde, nous livre son témoignage.

Training sessions & Material

Guia de Adaptação de materiais de educação financeira e Materiais Suplementares

Este guia ajudará os reguladores e as instituições financeiras a escolher e adaptar todos os materiais fornecidos como parte do Pacote de Educação sobre Precificação do Consumidor MFTransparency. Os materiais deste pacote podem ser usados ​​separadamente ou em conjunto – da maneira que for melhor para sua organização ou instituição. Este guia foi elaborado para ajudar qualquer potencial disseminador de educação financeira a evitar um longo processo de avaliação e adaptação de necessidades.

Guide/Manual

Finance for All: A Practical Guide to Disability Inclusion for Financial Services Providers in Cambodia

This manual provides guidance for financial services providers to make their products and services accessible for all clients, including those with disabilities. It draws from Good Return's and Chamroeun Microfinance's experience implementing a project to provide responsible, inclusive microfinance for people with disabilities in Cambodia, as well as national and international standards and guidelines. While it provides some information specific to Cambodia, it is designed to be relevant to financial services providers in any country, at any stage on their disability inclusion journey.

The manual initially outlines the case for financial inclusion of people with disabilities, the barriers they face to access financial services, and the importance of an ecosystem approach to overcome these. It then provides specific guidance for implementations by financial services providers, including a three-step process for disability inclusion; considerations for inclusion at each stage of the customer lifecycle; and toolkits for physical accessibility, digital accessibility, inclusive communication and accessible information.