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Guide GPSE en ligne

Le Guide de Gestion de la Performance Sociale et Environnementale

Guide GPSE complet

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Case studies & Field examples

KASHF Foundation Monitors Risk Using Client Interviews

KASHF Foundation interivews a sample of clients to help monitor risks.

Case studies & Field examples

MicroLoan Foundation Responds to Missed Outreach Targets by Reducing Barriers

Provides an example of how MicroLoan Foundation used information that it wasn't reaching its target clients to adjust product design and staff training.

Case studies & Field examples

Examples of Social Targets for Senior Managers

Sample social targets that providers might set for their senior managers.

Case studies & Field examples

IDEPRO (Bolivia) Takes Corrective Action and Launches PRO-CADENAS

Describes a case in which IDEPRO used social performance data to identify unmet needs and build and monitor a new program to respond to those needs.

Case studies & Field examples

Fundacion Génesis Empresarial Reports to Board on SPM Progress

Describes Fundación Génesis Empresarial's system for reporting to its board on social performance.

Case studies & Field examples

Khushhali Bank Reports Using a Social Dashboard

Example of a social performance dashboard from Khushhali Bank.

Case studies & Field examples

Incofin Defines Responsible Growth

Briefly explains how Incofin's investment strategy takes into account different definitions of "responsible growth" according to financial service provider and market conditions.

Case studies & Field examples

Financial Service Providers in Serbia and Bosnia-Herzegovina Monitor Market Saturation and Over-indebtedness Risk

Provides 2 examples of practices financial service providers use to detect over-indebtedness and market saturation risk.

Guidelines

Using Global Data to Calculate Market Potential

Explains a method for using Global Findex data to estimate the market size.

Guidelines

Analyze Internal Factors to Inform your Growth Policy

Table provides recommendations for internal factors that should be assessed to ensure adequate capacity to support targeted growth.