Ressources relatives aux Normes de gestion pour les Services Financiers Numériques
Cette page rassemble toutes les ressources développées par Cerise+SPTF et ses partenaires pour mettre en œuvre les Normes de gestion pour une offre responsable de Services Financiers Numériques (SFN - DFS en anglais).
The DFS Standards Manual
The DFS Standards are a comprehensive manual of the best practices identified by financial service providers and other associated stakeholders around the world for offering digital financial services inclusively and responsibly. The manual is available in English, French and Spanish:
DFS Standards Assessment Tool
The DFS Standards Assessment Tool is a free evaluation tool that combines the DFS Standards along with fields to score to what extent a financial service provider is implementing each practice, and graphical functions to display summary results. Financial service providers can use this tool to evaluate and report on their current level of implementation of the DFS Standards.
Ce contenu est en anglais, mais l'outil en Excel est disponible en 3 langues (anglais, français, espagnol). Téléchargez l'outil et choisissez votre langue dans l'onglet Configuration.
Important: extract the ".zip" file before using the Excel file, otherwise the macros will not work. If needed, you can unblock macros by modifying the properties of the file as follows:
- Open Windows File Explorer and go to the folder where you saved the file.
- Right-click the file and choose Properties from the context menu.
- At the bottom of the General tab, select the Unblock checkbox and select OK.
The DFS Standards Assessment Guide
This guide tells assessors how to score each of the indicators and details in the DFS Standards Evaluation Tool.
Specifically, this guide provides a) the rationale for the indicator/detail; b) the criteria to follow when determining the score of yes/partially/no/not applicable; c) which sources to consult to understand the level of performance of the financial service provider.
This assessment guide is available in English.